We are amidst a technology-driven society where collaboration is not a luxury, but a necessity. You have to keep in touch with your consumers in real-time to make sure your message reaches them at the appropriate time, thus helping them make a decision in your favor. Technology has transformed many industries. The technological advances are very prominent in healthcare industry.
The medical innovation, transformative nature of healthcare as well as the availability of information on the internet is redefining the patient-physician relationship in a major way. While, the internet offers to be a part of the virtual research conducted by the patients, it does not translate into improved quality interactions between the patients and physicians. There is still need for technology beyond plain internet and searches to improve this collaboration.
The rising need for patient centered care, and the way technology is affecting the various disciplines of healthcare can see how the traditional healthcare is changing to make healthcare available, accessible and convenient.
Let’s begin by understanding what patient centered healthcare means.
Patient Centered Care
Patient centered healthcare suggests developing health & social services keeping the user’s needs and methods of usage in mind. This will help plan, develop and monitor the care in a way that will help meet their needs. The patients are centric to the decisions taken by healthcare institutions as well as providers. The whole model is developed taking into consideration the individual’s values, family situations, social circumstances as well as lifestyle, building a more compassionate method of care. This ideology is founded on the premise of collaboration between provider and patient regarding care, making healthcare more flexible. In most countries patient centered care is gaining importance as people want to be involved and central to the care in order to improve the quality. The belief is that when people are central to the care the quality of services will improve, and people will get the type of care they need. In fact, this will also make people more proactive and involved in care, thus reducing the pressure on health & social services. More policies will evolve that will benefit the patient’s health and social wellness, thus making the quality of life better.
Technological Impact on Patient Centered Care
Patient-centered care is a new type of delivering healthcare services; the patient receiving healthcare services is empowered in this model, and they are the users as well as the participants in this model. This model includes two basic capabilities: health information access as well as coordination & communication, which in turn gives way to improved healthcare.
Integration of information from various sources and dissemination across the different departments in real-time using mobile and other smart devices has been achieved through technology based patient-centered care. This has positively affected decision making as well as made quality & efficient care management possible. By incorporating electronic health records, most hospitals have readily embraced patient-centered care. This has been critical in delivering quality services, and has been improving efficiency in seven critical healthcare areas.
Good primary care is central to high quality medical care delivery. In U.S., there aren’t sufficient providers of primary care, and those who do offer primary care are working in small practices without the needed support. This makes coordinating the different activities difficult, thus affecting the quality of care. The new model has given rise to medical homes, which will not only help oiffer primary care but also make it efficient in terms of delivery. Medical homes are basically integrated, team-based model that incorporate patient-centered care including patient feedback and improved accessibility. The electronic health record is central to this new model, as it offers information required to provide care in real-time making decisions informed and quick. This coordinates care, engages patients & their families and improves population management. This model of patient care not only improves the outcome but also lowers the overall cost of healthcare. This is one of the significant development of patient-centered care.
Healthcare consumerism has empowered the patient in making informed medical decisions. The doctor may know things medically, but the data and records help the patients be involved in the decision making. The patient’s involvement is possible owing to access to information, and tools that educate them on the condition and the pros & cons involved with the treatment. Technology has engaged employers, employees, medical providers, insurance carriers as well as stakeholders to improve care giving.
While patient is central to the care, no longer do the patients and provider need to meet each other face to face. There are many virtual tools that not only educate the consumer on their condition, but also help the physician collaborate with the patient for improved communication and quality care. Many companies also have their providers’ visit the patients at a specific cost, which makes the convenience high and the experience enriched.
The aim is to improve the quality of care, and have satisfied consumers, which is why patient-centered care is gaining importance in this digital era. Many technology providers are creating Healthcare IT solutions to enable the patient centered care.
Silver Touch offers excellent patient-centered solutions that will enrich the quality of care, and help you deliver better user experience. Our solutions are in line with your business needs. To take the discussion further, you can connect with us at firstname.lastname@example.org