Technology is continuously developing and changing the ways in which service providers interact with their clients. Salon and spa owners need to provide better experiences and options to attract more customers and to stay ahead of their competitors. With an increase in the number of spa and wellness centers, customers face issues in making an ethical decision of choosing the best service provider, reaching them and availing facilities offered by them. The salon/spa owners need to implement a system that would help them interact with their customers in real-time.
A US based client, who offers web-based services for the salon industry across various countries approached Silver Touch Technologies with a similar problem. The client required a web-based application to bridge the gap between salon/spa owners and end users. They had a system that managed the customer data, appointment logs, and bookings manually. The sales and service record statistics could not be tracked, and the payroll and business costs could not be managed with the previous system. Hence, they wanted an online spa and salon inventory management software that could solve all these challenges faced by salon owners.
Silver Touch Technologies came up with the most suitable solution to the client’s requirement by considering their preference and infrastructure. The concept behind the solution was to provide salon owners a platform to manage their schedules and let their customers book appointments online. With this system, customers can browse for the best deals, styles and promotional offers online to compare and choose from the best available options. For the salon owners and their staff, all the tasks are better managed, and the manual and tedious procedures of booking appointments and managing customer data are eliminated.
Watch the video to learn more about how we helped with the solution.
We at Silver Touch Technologies offer innovative Industry IT Solution provider for all your business needs. We are a leading IT partner having a vast experience in serving the global clientele with fashion ERP and software solutions for decades. Write to us at firstname.lastname@example.org with your business requirements and we shall take it further.