CRM/ERP Solutions

CRM/ERP Solutions

Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) complement each other, thus helping reduce costs and improving the overall profits for the organization. The ERP market grew by 3.8%, and SAP Business One stands to be a leader for enterprise solutions. At the same time, statistics revealed by Gartner claim, the global CRM market will rise to $36.5 Bn by 2017. With a market share of 18.4%, Salesforce is ruling the CRM market. An efficient company is an outcome of a successful marriage of ERP & CRM solutions. A business experiences a lot of complex problems, which need to be sorted out like a complex customer service chain, inefficient business processes, availability of inaccurate data, independent verticals within the company etc. which leads to inconsistent communication, reduced productivity, and dissatisfaction among the customers.
  • Comprehensive Business Management Solution

    The transforming nature of healthcare industry is calling in for solutions that would help avail data in real-time, create effective information systems, and improve the overall patient care made …

  • SAP Business One for Construction Company

    The client builds and sells modern homes and commercial spaces. They have built residential and commercial complexes covering 1.3 million sq ft area that include high-rise, low-rise, apartments, bungalows, and …

  • SAP Business One  for Chemical Manufacturing

    The client is engaged in the manufacturing of Specialty Chemicals and they are highly experienced in the processes of Chlorination, Nitration, Sulfonation, Hydrogenation, Ethoxilation and Ammonolysis. They have more than …

How Silver Touch Delivers Value with SAP Business One?

Integrate core business functions to improve ROI with reduced costs

Automate key business processes like finance, accounting, operations and human resources with the ideal solution-SAP Business One. From administration to project management to optimal utilization of resources & inventory management, this solution helps achieve success through the different verticals.

  • Automate Processes: Evaluate the processes, identify problems, trends & opportunities and deliver solutions accordingly
  • Analytics: Get real-time access to data, and make informed decisions for your business
  • Mobility: Manage key business processes and run your business while on-the-go
  • Cloud: Streamline the different processes with reduced total cost of ownership for a more scalable and future proof solution
  • Operation Efficiency: With the intuitive interface and real-time availability of data, increase operational efficiency, to gain more productivity
  • Increased Profitability: Efficient business processes and productive employees with better infrastructure and asset utilization help improve profitability

How Silver Touch Delivers Value to Salesforce & SAP B1?

Transform customer interaction to results with efficiency & reliability

Salesforce & SAP B1 are both flexible & dynamic platforms, that have grown and innovated in tandem with business needs. CRM & ERP enhances your customer relationship and enterprise needs by allowing you to integrate easily with other systems, and also develop your own applications over them.

  • Strategy Build: Complete understanding of your business, and knowledge of top notch technology helps deliver well structured strategy & roadmap
  • Data Migration: Complete data analysis, cleansing as well as migration from legacy CRM systems
  • Connect: Perfect environment for collaboration to enhance customer experience and interaction
  • Integrated Marketing Management: Enhance marketing effectiveness for optimal results with reduced costs to make your business customer-centric and innovative

We can help you with following CRM/ERP solutions:

  • CRM Software Systems
  • Customer Relationship Management Software
  • Salesforce Customization
  • Salesforce Add-on development
  • CRM Software Application Development
  • ERP Software Solutions
  • ERP Software For Small Business
  • Cloud Based ERP Solutions
  • ERP Software
  • ERP Accounting Software
  • SAP B1 Implementation
  • SAP B1 Customization
  • SAP B1 Add-on development
  • SAP B1 SMS Add-on
  • SAP B1 Outlook Add-on
  • SAP B1 Logistic Solution
  • Enterprise Mobility Solutions
Health Care

Health Care

Wholesale / Supply Chain

Wholesale / Supply Chain

Corporate

Corporate

Finance & Banking

Finance & Banking

Start-ups

Start-ups

Transport & Logistics

Transport & Logistics

Retail & e-Commerce

Retail & e-Commerce

eGovernance

eGovernance

Manufacturing

Manufacturing

CRM/ERP Solutions

CRM/ERP Solutions

Travel & Hospitality

Travel & Hospitality

Services

Services

Learning & Education

Learning & Education

Fashion & Beauty

Fashion & Beauty

Research & Public Sector

Research & Public Sector

HR & Career

HR & Career

Media & Entertainment

Media & Entertainment

Health Care

Health Care