Financial Services
SAP Financial Services Data Management
Leveraging technology to drive digitalization, efficiency, and compliance in the field of financial services
In today’s digital economy, financial service organizations are increasingly under pressure to innovate for success. Currently challenged by legacy infrastructure, including systems, platforms and tools, they need to focus on modernizing their infrastructure, rising above data silos to establish data as a single source of truth driving decisions across the organization, and leveraging data by embracing SAP Services Data Management, SAP Analytics, AI, and Big Data solutions. Customer facing interactions are becoming increasingly mobile centric, and digital banking is a focus to meet customers in channels where they prefer to engage with their financial institutions.
Business Functions of Financial
Following business functions of financial Companies are covered in our solution for manufacturing:
- Price determination
- Fund mobilization
- Address safety and liquidity
- Reduction in transaction costs
- Capital formation
- Wealth management
Key benefits for financial Industry
- Manage Your Comprehensive Accounting and Financial Needs
- Eliminate Duplicate Data Entry
- Transparency Financial Information
- A Higher Degree Of Control
- Workflow Automation
- Reduced Human Errors
- Excellent Tracking Capabilities
- Detailed Insights from Financial Data in Real-Time
Industry Dynamics
The trends driving the financial services industry include:
- Ability to connect seamlessly to attract and cultivate customers by enabling an integrated, multichannel environment
- Deliver customer-centric products and services using a 360-degree customer view, with the agility to efficiently offer personalized products and services in real time orchestrated across channels
- Meet regulatory requirements and accounting changes in a rapid, sustainable, cost-effective manner
- Data-driven intelligence for decision making based on accurate and complete customer information provided through an automated application to facilitate faster credit decisions, a vastly improved customer experience, significantly lower costs to serve, and a more secure risk profile
- Optimize processes by embedding machine learning and other innovative technologies such as SAP investment management and SAP Information Platform Services
Strategic Priorities for our customers
Silver Touch works with our Financial Services customers to:
- Standardize data and provide a single source of truth across all systems and Lines of Business
- Leverage emerging technologies including artificial intelligence, machine learning, Big Data for financial services analytics
- Segment customers and predict cross sell campaign success rates
- Operational risk mitigation by AI based detection of risks like fraud, insider threats, money laundering, cyber-attacks and a broad range of abnormal business processes
- Get a 360 degree view of all digital customer interactions
- Streamline IVR through digital engagement aimed at better customer experience
- Engage the workforce with a better user experience
- Provides a clear line of sight between aggregated financial information and supporting details and root cause analysis
- Implement SAP investment management