Retail & e-Commerce
Our Success Stories
The client is a MNC with headquarters in India. The MNC is in manufacturing and supply of Textiles products worldwide. …
Client is based in USA and provides Information and Communication Technology (ICT) Services dedicated to develop the most advanced network …
Client is Kuwait based grocery and general merchandise retailer. They are online selling grocery and general merchandize like Food, Bakery …
A leading headphones company required an online solution, where they could collaborate with big brands, and offer the best-in-class products …
Client is a privately held company providing water sports sales, rentals and services to the public. They maintain several service/rental …
The Client is a U.K. based store which had multiple stores including pharmacies, floral, furniture, etc. They already had other …
They had multiple stores, and multiple vendors, and everything from vendor management to payments was being managed for all of …
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How Silver Touch Delivers Value to Retail?
Give your retail a digital edge with omni-channel solutions
In the face of multi-channel consumers, it is becoming challenging for the retailers to convert, and gain profitability. The consumers are looking for instant gratification and personalized shopping experiences, which has led to a host of innovations such as omni-channel retailing; customer data mining, responsive supply chain and in-store help technologies.
- Cross Channel Customer Service: It is important to converge the many channels, and align the inventory, labor & store operations with the changing demands and retail environment to offer more personalized shopping experience, thus enhancing customer satisfaction
- Intelligent Fulfillment: Offer seamless omni-channel retail experience by synchronizing the physical and digital order demands
- Planning: Create accurate financial assortment and pricing plans based on the data made available from the different channels
- Order Fulfillment: Order fulfillment is a major if you have tie up with Online Stores like Amazon, eBay, Snapdeal, Flipkart etc.
- Smart Commerce: Personalized offers and options which are sourced by data mining and analytics capabilities
- Social Integration: Integrate social channels to reach out to more people, and help build visibility
- In-store Customer Experience: Enhance in-store experience to improve conversions and profitability
- Mobility: Empower your consumers with increased convenience and better mobile strategies
We can help you with following retail solutions:
- Retail Billing Software
- Retail Pos Software
- Integration with SAP, Navision and other ERP or CRM Software
- Integration with Amazon, eBay, Snapdeal, Flipkart for order fulfillment
- Inventory Management Software
- Discount Software
- Purchase Order Software
- Ecommerce Software
- Shopping Cart Software
- Procurement Software
- Payroll Management Software
- Payment Software
- Invoice Processing Software
- Returns Management Software