services

Services

There has been tremendous growth and potential in the Services Industry, which is indeed huge and complex in nature. It is difficult to comprehend industry, and there are just too many services which form a part of this industry. This industry is responsible for a majority of jobs. This industry can be divided into three segments on a broader aspect: Business Services, Consulting Services and Staffing Services.
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    A leading direct marketing and sales service provider wanted a solution that would help improve collaboration and communication between the service providers and the end clients for personalized …

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    A Musical Instrument Insurance provider wanted a web based application that could translate the manual efforts into an automated system, which calculates the insurance premium amount after considering all the …

How Silver Touch Delivers Value to the Services Industry?

Augment service delivery capabilities with flexible and scalable solutions

The businesses in services industry are faced with the challenges related to business operations. The inefficiency in the operations has led to lowered productivity, and flat rates. At the same time, the margins are growing thin owing to increased competition, higher operating costs and higher remuneration in the industry. The lack of efficiency and lowered productivity has caused delayed responses and stagnancy in the industry. There is a need to shift the focus towards customer-centric services, and reduced operational costs to improve productivity and efficiency

  • Omni-channel Presence: Gain real time collaboration and full view of customers in cross-channel environment to ease out complex issues
  • Customer Service & Support: Enhance customer service capabilities to gain satisfied customers, and to retain loyalty thus gaining an edge over competition
  • Talent Management: Hire, train & retain the right talent to improve your business productivity, thus attaining the business goals with higher efficiency
  • Operational Enhancements: Improve business efficiency with best-in-class analytics’ data and strategic planning of resource allocation and management
  • Cloud Solutions: Gain an edge by moving your infrastructure to the cloud with higher accessibility and convenience
  • Mobility: Leverage on mobile benefits with the top notch mobile strategy

We can help you with following retail solutions:

  • Web Portal Development
  • Enterprise Mobility Solutions
  • Project Management Systems
  • Contract Management Software
  • Construction Software
  • Customer Database Software
  • Customer Relationship Management
  • Service Management Software
  • Field Service Management Software
  • Work Order Management Software
  • Equipment Tracking Software
  • Service Industry Software
  • Professional Services Software
  • Dispatch Management Software
  • Productivity Management Software
  • Technician Management Software
  • Billing Software
Health Care

Health Care

Wholesale / Supply Chain

Wholesale / Supply Chain

Corporate

Corporate

Finance & Banking

Finance & Banking

Start-ups

Start-ups

Transport & Logistics

Transport & Logistics

Retail & e-Commerce

Retail & e-Commerce

eGovernance

eGovernance

Manufacturing

Manufacturing

CRM/ERP Solutions

CRM/ERP Solutions

Travel & Hospitality

Travel & Hospitality

Services

Services

Learning & Education

Learning & Education

Fashion & Beauty

Fashion & Beauty

Research & Public Sector

Research & Public Sector

HR & Career

HR & Career

Media & Entertainment

Media & Entertainment

Health Care

Health Care