Overview

Established in the early 1990s as a local dairy shop focused on delivering quality milk products, the company steadily built a strong reputation in its regional market. By 2015, seeing a sharp rise in demand for buttermilk and other dairy-based beverages, the business diversified and expanded operations into a full-fledged FMCG dairy brand. Today, the company produces over 4,000 liters of buttermilk daily, along with a variety of other fresh dairy products such as curd, lassi, and rabdi. With a vision to offer healthy and affordable alternatives to soft drinks, the brand operates across multiple locations and caters to a growing customer base through quality, consistency, and operational transparency.

  1. SAP Modules - Financials, Inventory, Production, Banking, Administration
  2. Add-ons - Auto Invoice Generation, Bulk E-Invoice Generation
  3. Integrated Systems - POS Integration for retail operations
  4. UDO Forms - Quality Check, Vehicle Running Report

Challenges Before SAP Business One Implementation

Prior to adopting SAP Business One, the company faced several operational and data management challenges:

Fragmented Systems

Accounting was managed via Tally, while other departments used Excel for data entry and reporting.

No Real-Time Inventory Control

Inventory was maintained manually, leading to inefficiencies and a lack of visibility.

Limited Batch Traceability

Tracking product batches across the production and dispatch cycle was cumbersome and error-prone.

Absence of BoM Management

Standard product-wise Bills of Material (BoM) were not maintained digitally.

Unstructured Production Planning

Manual planning processes led to inconsistencies and delayed outputs.

No Machine-Wise Data Tracking

Production costs and machine utilization data were not monitored systematically.

Disconnected Sales Workflow

From order receipt to dispatch, the sales process lacked end-to-end visibility.

Manual Procurement & Compliance Tracking

GST, TDS, and purchase flows were handled outside the system.

No Fixed Asset System

Asset management and depreciation processes were manual and time-consuming.

Single-Currency System

The existing system did not support multi-currency transactions for business expansion.

Business Benefits Achieved

Post implementation, the company experienced measurable improvements across its operational ecosystem:

Centralized Database

All departments now work within a unified SAP environment, enabling smoother data access and cross-functional coordination.

Live Inventory & Finance Sync

Real-time inventory data with automatic accounting entries enhances decision-making.

Improved Batch Tracking

In-built traceability tools ensure clear visibility across production and delivery processes.

Standardized Production

Digital BoM management and planning reports ensure accuracy and efficiency.

Forecast-Based Planning

The production team now utilizes system-generated forecasts and minimum-level reports for efficient scheduling.

End-to-End Sales Traceability

Sales orders, deliveries, and dispatches are fully traceable and audit-ready.

Streamlined Purchasing

Requirement-based procurement reduces overstock and stockout risks.

Multi-Currency Support

The system supports both domestic and international transactions.

Integrated Compliance

GST and TDS registers are system-managed, ensuring timely compliance.

Fixed Asset Automation

Depreciation calculations and reporting are automated, minimizing manual efforts.

Cost Center Management

Department-level cost monitoring is achieved with reduced complexity in the chart of accounts.

The Solution

To address these issues, the company partnered with Silver Touch Technologies Ltd., selecting SAP Business One as its enterprise solution. Silver Touch led the end-to-end implementation process, tailoring the ERP system to align with the client’s operational and business goals.

Meet our
Digital Transformation Expert

kunjan
Mr. Kunjan Jasani

Director of SAP
Business & Practice - NA

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