What is Robotic Process Automation (RPA)?
Robotic Process Automation (RPA) employs intelligent, rule-based software “bots” to execute repetitive, high-volume tasks across digital systems. Unlike traditional automation that requires significant integration effort, RPA works directly on existing business applications—just as a human would via the user interface—yet achieves greater speed, consistency, and reliability. This no-code or low-code approach means organizations can rapidly implement automation without overhauling their IT architecture.
Attended bots, which collaborate alongside users to handle task-assisted operations, and Unattended bots, which operate autonomously on scheduled or event-driven tasks—even overnight or at scale. Though RPA shines in structured workflows like invoice processing, data migration, and compliance reporting, it becomes even more powerful when combined with intelligent document processing (IDP) and AI.
This enhanced capability enables bots to interpret unstructured data—such as scanned forms or emails—and make context-aware decisions. By transferring mundane, manual tasks to bots, RPA frees up your teams to focus on strategic initiatives, boosts operational efficiency, and ensures zero-errors in mission-critical workflows—all delivered with minimal disruption to your existing systems.
RPA Services We Offer
At Silver Touch, we deliver end-to-end RPA services to automate critical business functions.
RPA Consulting & Process Assessment
Our team identifies high-impact processes ideal for automation. We evaluate workflows, assess ROI potential, and create a tailored automation roadmap.
Bot Design &
Development
We build robust attended and unattended bots using leading RPA tools, mimicking human actions seamlessly.
End-to-End RPA Implementation
From planning to deployment, we implement secure, scalable automation aligned with your business goals.
ERP, CRM & Legacy
System Integration
Our RPA integrates with platforms like SAP, Odoo, Salesforce, and legacy systems—without disruption.
Intelligent Document Processing (IDP)
We combine RPA with AI and OCR to extract and process data from unstructured documents accurately.
Governance, Security & Compliance
We follow best practices in access control and audit trails to ensure regulatory compliance.
Bot Monitoring,
Analytics & Support
Get 24/7 monitoring, real-time analytics, and proactive bot optimization.
RPA Center of Excellence
(CoE) Setup
We help build internal RPA governance models and best practices for enterprise-wide success.
Why Choose Silver Touch for RPA ?
At Silver Touch, we bring together deep expertise in automation technologies, industry-specific knowledge, and a results-driven approach. Our RPA solutions are designed not only to reduce costs but to empower your teams with faster, smarter processes across your enterprise. From consulting to implementation and support, we provide full-cycle RPA services trusted by global clients.
- Experienced team certified in UiPath, Automation Anywhere, and Power Automate
- Proven success in automating complex workflows across healthcare, finance, and retail
- Seamless integration with SAP, Odoo, Salesforce, and legacy systems
- Data-driven approach to maximize ROI and efficiency
- Dedicated post-implementation support and bot monitoring
Business Benefits of RPA
Implementation
- Cut Operational Costs - Save up to 50% by eliminating manual processing and streamlining task execution.
- Improve Accuracy - Bots minimize human error and ensure data consistency across systems.
- Boost Productivity - Free up staff for higher-value, strategic tasks while bots handle routine processes.
- Ensure Compliance - Maintain audit trails and adhere to industry standards with rule-based automation.
- Scale with Ease - Easily replicate bots across departments or business units with minimal IT involvement.
- Faster Customer Response - Accelerate service handling time by automating front-office workflows and queries.
Industries We Serve
At Silver Touch Technologies, we offer Robotic Process Automation solutions tailored to
the unique workflows and compliance requirements of various industries. Whether you're aiming to reduce processing time,
improve accuracy, or scale operations, our RPA services help you achieve measurable outcomes with minimal disruption.
Our RPA Implementation Approach
At Silver Touch, we follow a proven, step-by-step RPA implementation approach that ensures transparency, speed, and long-term value. From initial discovery to enterprise-wide scaling, our methodology is designed to minimize disruption while delivering measurable results through intelligent automation.
Process Assessment
Identify automation-ready processes using workflow analysis, stakeholder input, and ROI evaluation.
Solution Design
Define bot logic, select tools, and plan secure, scalable automation aligned to business goals.
Bot Engineering
Develop and test bots for accuracy, performance, and compatibility with your applications.
Seamless Deployment
Deploy bots with full system integration, user training, and change management support.
Continuous Improvement
Monitor bots, optimize workflows, and scale automation across business units.
Start Automating Your Business Today
Let’s discuss how RPA can help your business reduce costs,
improve accuracy, and free up your teams for strategic work.
Frequently Asked Questions (FAQs)
High-volume, rule-based, repetitive tasks like data entry, billing, or customer requests.
A pilot can be deployed in 2–4 weeks; full rollouts vary based on scope.
We work with UiPath, Automation Anywhere, Microsoft Power Automate, and others.
Yes — bots follow strict governance, with encryption, audit logs, and access control.
Absolutely. Our bots integrate with ERP, CRM, legacy systems, and cloud apps.
