Project Info
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- Client Scrub Daddy
- Location New Jersey, United States
- Industry Manufacturing
- Previous System Microsoft Excel
- Solutions SAP Business One
Introduction
A report by Grandview Research states that the commercial cleaning service industry is set to reach a whopping $468.2 billion in revenue by 2027. Despite the promising numbers, companies such as Scrub Daddy deal with organizational roadblocks which often inhibit their growth potential. This case study highlights the challenges faced by Scrub Daddy and SAP Business One solution offered by Silver Touch Technologies Ltd.
About Client
Scrub Daddy is the ultimate cleaning sponge you will ever need in your kitchen. You simply cannot miss the bright yellow-coloured smiley sponge in a Target aisle. The scrubber changes texture based on the temperature of the water it's used in, turning soft in warm water and firm in cold water. Scrub Daddy is durable and long-lasting, with the ability to clean most surfaces without
The Pain Points
Scrub Daddy had four primary pain points.
High Turnover Rate
The company was facing high turnover due to lower incentives and wages. Due to this, the company was losing well-trained and long-serving employees. Retaining staff is crucial, but it can be challenging when the company culture and working conditions do not meet employee satisfaction.
Rising Cost
The high turnover rate was driving up the recruitment and training costs. Other cost components were affecting the overall budget of Scrub Daddy. As a manufacturing company, they were also dealing with rising costs of goods and outstanding bills from vendors.
Poor inventory management
Scrub Daddy was dealing with the problems of wastage, understocking, and overstocking arising due to poor inventory planning. The stock levels were not checked properly, so either more or fewer items were produced or ordered.
Lack of automated workflow
The SAP experts identified that the problems were rooted in the lack of an automated workflow. Most data was siloed, and there was a dearth of communication. The workflow was rigid and hindered the overall growth of Scrub Daddy.
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