SAP BUSINESS AI · JOULE · AGENTIC AUTOMATION
Turn your SAP into your sharpest decision-maker.
Silver Touch helps enterprises operationalize SAP Business AI — Joule, generative AI, predictive intelligence, and agentic automation — across Finance, Supply Chain, HR, Sales, and Service. Measurable outcomes inside 90 days.
90 Days
To first measurable win
200+
Embedded AI scenarios in SAP
35+
SAP solutions with Joule Base
30–50%
Timeline compression via accelerators
THREE LAYERS. ONE PLATFORM.
From copilot to custom agents — the right AI at the right time.
Silver Touch activates each layer in the right order, for the right return on investment.
Layer 1
Joule — AI Copilot
Natural-language access to SAP across every line of business. Available in 35+ SAP solutions. No AI Units consumed.
✓ Faster work
✓ Lower training cost
✓ Higher Fiori adoption
Layer 2
Embedded AI in SAP Apps
200+ AI scenarios already in S/4HANA, Ariba, SuccessFactors, IBP, and Customer Experience.
AI you already own.
✓ Operational gains from AI already in your contract
Layer 3
Custom AI on SAP BTP
Generative and agentic AI on AI Core, AI Foundation, HANA Vector, and Joule Studio — grounded in your own data and processes.
✓ Differentiated processes grounded in your proprietary data
USE CASES BY FUNCTION
AI use cases that move real metrics.
Every Silver Touch AI engagement is anchored to one measurable KPI. These are the outcomes we track in the first two quarters.
💰 Finance
AI-assisted invoice matching, anomaly detection, predictive cash flow.
30–50% close-effort reduction; better DSO and cash conversion.
🛒 Procurement
Joule-guided sourcing, supplier risk insight, contract clause review.
Faster cycles; lower maverick spend; higher supplier compliance.
🚚 Supply Chain
Demand sensing, dynamic safety stock, IBP scenario planning.
Lower stockouts and inventory; higher OTIF performance.
🎧 Service
Joule-driven case triage, knowledge retrieval, automated resolution.
Higher first-contact resolution; lower cost-to-serve.
HR
Talent intelligence, skills inference, AI-assisted writing.
Better hiring quality; faster reskilling; improved manager effectiveness.
START HERE — JOULE BASE
Activate the AI you've already paid for.
Joule Base is included in your SAP cloud subscription — for S/4HANA Cloud, SuccessFactors, Ariba, Datasphere, and 30+ other SAP solutions. It does not consume AI Units. Most customers haven’t switched it on. We do that for you in four weeks.
✓ INCLUDED IN YOUR SAP SUBSCRIPTION — $0 EXTRA
Joule Base activation in four weeks — no contract renegotiation required.
- Joule Base included with S/4HANA Cloud, SuccessFactors, Ariba, Datasphere and 30+ SAP solutions
- New skills ship every quarter via SAP’s release cadence
- Configuration and adoption exercise — not a custom build
- Cleanest way to prove AI value before investing in Premium or custom Agents
Week 1
Readiness Check
Diagnose your SAP AI landscape and surface quick wins.
Week 2–3
Configure & Enable
Role-to-skill matrix, prompt libraries for Finance, HR, Procurement, IT.
Week 4
Go Live + Adoption Dashboard
90-day adoption target tied to active-user KPIs from day one.
ENGAGEMENT MODEL
From discovery to scale — one partner across the AI lifecycle.
Most clients start small with Joule Base, then grow into embedded AI activations and custom AI builds on SAP BTP.
AI Discovery & Value Workshop
2 weeks
Map landscape, prioritize 5–10 use cases, deliver a 12-month AI roadmap and business case.
AI Activation Sprint
4–6 weeks
Switch on embedded AI in S/4HANA, Ariba, SuccessFactors, or IBP; configure Joule for prioritized roles.
Custom AI Build on SAP BTP
8–16 weeks
RAG and agentic workflows on Joule Studio and AI Foundation, industry models on HANA Cloud Vector.
AI Operate & Evolve
Ongoing
Continuous monitoring, prompt-tuning, governance, quarterly innovation cycles aligned to SAP’s roadmap.
WHY SILVER TOUCH FOR AI
An SAP-certified partner that ships outcomes, not slideware.
Every engagement is anchored to a measurable KPI — close-cycle days, OTIF, DSO, NPS, time-to-hire.
🔗 End-to-End Capability
Strategy, activation, custom build, run — under one accountable partner.
⚡ Pre-Built Accelerators
Pre-built activation accelerators that compress timelines by 30–50%.
📋 Outcome-Led Contracting
KPIs in the SOW, not just deliverables — we own the outcome alongside you.
🔄 Quarterly Innovation Cadence
Aligned to each SAP release wave — your AI evolves as SAP evolves.
Two weeks to a prioritized AI roadmap. One quarter to your first measurable win.
Start with a 30-minute discovery call. We’ll diagnose your SAP AI readiness and surface your top 3 quick-wins.
